OEM Session II: The Evolution of OEM Network and Expectations (OEM2) $

Share
Add 
When: 
November 1, 2018 - 11:00am - 12:30pm
Where: 
Las Vegas Convention Center, Upper North Hall, N241

Repairer Driven Education, RDE, SCRS, SEMA Show OEM - Technology Summit

SCRS REPAIRER DRIVEN EDUCATION (RDE) series will feature seminar offerings. Each of the courses has been individually selected or crafted by SCRS because the content specifically focuses on issues and information that are relevant to collision repair professionals operating in today’s marketplace, and appeals to the diverse array of marketplace perspectives that exist within the collision repair industry.

OEM Session II: The Evolution of OEM Network and Expectations

The Evolution of OEM Network and Expectations

In this 90-minute panel discussion, representatives of General Motors, Mercedes-Benz USA, Nissan Group of America and Volvo Cars USA will share details of their distinct program structures and elaborate on how the expectations have evolved to their present state.

As vehicle architecture and technology advance, so do the expectations of those performing repairs. Specialization and commitment to repair procedure adherence become increasingly more paramount, and many automakers have shifted their models of creating OEM collision repair networks to ensure that consumers have vetted options if collision repair services become necessary.

Moderated by Aaron Clark, Vice President, Technical Compliance for Assured Performance Network, and David Gruskos, President, Reliable Automotive Equipment Inc.

Panelists include:

John Eck | General Motors Company
Collision Manager, Customer Care & Aftersales

Kenneth Park | Volvo Cars USA
Certified Collision Program Manager

Ben Cid | Mercedes-Benz USA
Collision Business Manager

Mark Zoba | Nissan Group of America
Manager, Collision Network Growth & Strategy

There has never been a better time to gain an understanding of what OEMs expect of the collision repair community.

As vehicle architecture and technology advance, so do the expectations of those performing repairs. Specialization and commitment to repair procedure adherence become increasingly more paramount, and many automakers have shifted their models of creating OEM collision repair networks to ensure that consumers have vetted options if collision repair services become necessary. In this 90 minute panel discussion, representatives of General Motors, Mercedes-Benz USA, Nissan Group of America and Volvo Cars USA will share details of their distinct program structures and elaborate on how the expectations have evolved to their present state. There has never been a better time to gain an understanding of what OEMs expect of the collision repair community in the repair process.


Register Now

 


@SEMAeducation

Stay Connected @SEMAeducation