SCRS: Repair Driven Education: Damage Assessment Documentation: Key Steps for Maximum Reimbursement (RD18) $

October 31, 2018 - 12:30pm - 2:30pm
Las Vegas Convention Center, Upper North Hall, N241

Repairer Driven Education, RDE, SCRS, SEMA Show

SCRS REPAIRER DRIVEN EDUCATION (RDE) series will feature seminar offerings. Each of the courses has been individually selected or crafted by SCRS because the content specifically focuses on issues and information that are relevant to collision repair professionals operating in today’s marketplace, and appeals to the diverse array of marketplace perspectives that exist within the collision repair industry.

Damage Assessment Documentation: Key Steps for Maximum Reimbursement — RD18

This session is a follow on to my Effective Estimating and Basic Blueprinting courses and covers step by step documentation tips to gain maximum reimbursement on scanning, associated/related damage, measuring and structure repair time, adhesives and corrosion protection, mechanical repairs, interior paint, tire documentation requirements, and refinish operations such as; four-stage paint.  Using OEM position papers/repair procedures, recognized SOP’s from 3M, information from DEG inquiries and missed operations identified in the SCRS Guide to Complete Repair Planning and other resources, I will show the attendees how to use estimate lines, line notes and photos to effectively document their repair process.

• The attendee will understand how to answer questions before they are asked by utilizing an estimate line, estimate line note and photos to clearly define their repair process and why the task needs to be performed.
• The attendee will learn how to itemize specific products used during the course of repair aligned with the documentation necessary to gain reimbursement.
• The attendee will understand the value of clear photos to help describe the repair required and how multiple angles of a repair could validate labor hours.

This course was developed based on common questions that arise from other courses are about documentation.  In the two-hour Effective Estimating and Basic Blueprinting courses from this presenter, the content touches on ways to document the repair processes.  In most damage assessments there are often more questions than answers about what the writer is trying to relay.  In most cases they know in their mind what they are describing, they just have difficulty getting in down onto the sheet.  By giving key tips and focusing just on documentation, the writer will be able to clearly communicate their repair processes eliminating a majority of insurance company pushback.

Speaker: John Shoemaker | Business Development Manager, BASF Automotive Refinish Coatings

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