SCRS: Repairer Driven Education - Managment: Leadership: What Game Are We Playing? (RD8) $

October 31, 2017 - 12:30pm - 2:30pm
Las Vegas Convention Center, Upper North Hall, N237

Repairer Driven Education, RDE, SCRS, SEMA Show

SCRS REPAIRER DRIVEN EDUCATION (RDE) series will feature seminar offerings. Each of the courses has been individually selected or crafted by SCRS because the content specifically focuses on issues and information that are relevant to collision repair professionals operating in today’s marketplace, and appeals to the diverse array of marketplace perspectives that exist within the collision repair industry.

RD8 - Leadership: What Game Are We Playing?

Presented by: Casey Lund, Warrensburg Collision

Prepare to have your view of leadership challenged (hint: People follow courage, not titles). People are dying to be lead in our industry. If we can get this right we can start to repair our industry. The good news is that leadership is a skill that can be learned. We have just had it backwards for so long. Learn how to stop being so “Short-Sided” and start investing in your People. We often try to play the game of business against our competition, when we really should be playing against ourselves. How can we be better today than we were yesterday? “Becoming” = Fulfillment.
• Leaders make others feel safe (like parenting the ROI is hard to measure and delayed, but the fulfillment is in the journey not the destination)
• Understand the chemicals in our bodies that drive behavior (Endorphins, Dopamine, Serotonin, Oxytocin, and the Big “C” Cortisol)
• No More Mercenaries! Understand how to engage your team: Teach, challenge and encourage.