I-CAR Collision Repair Training: The Art and Science of Estimator Interactions (ES045L01) $

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When: 
October 31, 2017 - 1:00pm - 5:00pm
Where: 
Las Vegas Convention Center, Upper North Hall, N240

I-CAR, the Inter-Industry Conference on Auto Collision Repair, 2011 SEMA Show



I-CAR, the Inter-Industry Conference on Auto Collision Repair, is returning to the SEMA Show in 2017 with I-CAR training available to attendees each day of the SEMA Show. I-CAR training is structured around individual’s roles as collision industry professionals and helps achieve the knowledge required to advance in the industry.


The Art and Science of Estimator Interactions - ES045L01

Cost: $125 / Training Credit Hours: 3

This course introduces the learner to key aspects of the estimator role. The student will learn about the practical applications of the estimator’s workflow as well the soft skills required for effective communication with co-workers, customers and insurance company representatives. An effective estimator possesses good communication and people skills, which are more subjective in nature. In the field, estimators devote a majority of their time not in obtaining the estimate, but in artfully negotiating complex personal interactions. An estimator must be emotionally intelligent and deft in communicating with coworkers, the insurance company, and the customer.

 

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