SEMA Show by Day (Friday, October 12, 2012)

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SCRS Repairer Driven Education: RDE8 - Leaning on Process for Profit Improvement

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When: 
November 6, 2014 - 12:30pm - 2:30pm
Where: 
Las Vegas Convention Center, Upper North Hall, N235-N237
SCRS REPAIRER DRIVEN EDUCATION (RDE) series will feature seminar offerings. Each of the courses has been individually selected or crafted by SCRS because the content specifically focuses on issues and information that are relevant to collision repair professionals operating in today’s marketplace, and appeals to the diverse array of marketplace perspectives that exist within the collision repair industry. RDE8 - Leaning on Process for Profit Improvement Presented by Steven Feltovich, Sherwin-Williams Automotive Finishes Driving financial results by increasing efficiency should be the goal of every business owner. Establish a process-driven culture for the ultimate competitive advantage! Learn how to connect the power of process to a sustainable business model. Increase profits by applying a Rapid Throughput Production Model. Pay-to-attend seminar; Pre-registration is required.

SCRS Repairer Driven Education: RDE9 - Surviving the Push for Refinish Reductions - Spot within Panel Survival Kit

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When: 
November 6, 2014 - 12:30pm - 2:30pm
Where: 
Las Vegas Convention Center, Upper North Hall, N239-N241
SCRS REPAIRER DRIVEN EDUCATION (RDE) series will feature seminar offerings. Each of the courses has been individually selected or crafted by SCRS because the content specifically focuses on issues and information that are relevant to collision repair professionals operating in today’s marketplace, and appeals to the diverse array of marketplace perspectives that exist within the collision repair industry. RDE9 - Surviving the Push for Refinish Reductions - Spot within Panel Survival KitPresented by Tim Ronak, AkzoNobel Automotive and Aerospace Coatings This presentation is a 2014 update on the industry acclaimed Spot With-in Panel Survival Kit designed to utilize the databases to deflect requests to ""alter"" or ""reduce"" refinish times from published database times. A copy of this kit will be provided to attendees, and the session will define: 1. History of the labor operation, and where it came from? 2.

Money v. Myths: The Truth About Profiting from Accessory Sales. Powered by PRO. (AD3)

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When: 
November 6, 2014 - 1:00pm - 2:00pm
Where: 
Las Vegas Convention Center, Upper North Hall, N252
It’s a fact. Aftermarket products provide valid options for consumers in terms of appearance, power, handling and utility, and they deliver superior performance, quality and value. Learn the key steps to creating and running a successful accessory program. Discover why savvy new-car and independent dealers rely on aftermarket accessories to generate faster sales for greater profit. Hear how accessories build a strong dealership identity and heighten customer satisfaction. A must-attend session for principals and managers looking to take their dealership to the next level. FREE Seminar-Click Here to Pre-Register!

How to Advance Your Business on Internet Connected TV. (DM5)

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When: 
November 6, 2014 - 1:00pm - 2:00pm
Where: 
Las Vegas Convention Center, Upper North Hall, N253
Connected TVs, or televisions that are hooked up to the Internet, consume over a quarter of U.S. households today and is expected to grow to 759 million worldwide in 2018. Do you have video content you want to repurpose for a TV channel? Join this session to learn how you can take advantage of this growing trend and monetize your videos for your business! Presented by: Joseph Myers, Trinet Solutions. FREE Seminar-Click Here to Pre-Register!

Management at 2: Risk Management and Standard of Care (TM7)

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When: 
November 6, 2014 - 2:00pm - 3:30pm
Where: 
Las Vegas Convention Center, South Hall, S115-116
TIA has been working closely with Federated Insurance over the past few years to help tire service providers develop effective risk management programs. Everything from driving safety to service procedures and training has an effect on the amount of liability that companies must assume. This presentation will identify the most common types of losses in the tire service industry and explain how standard of care applies to everything that happens in the shop. It will also feature actual case studies from the industry to demonstrate how easily a tire service provider can become exposed to litigation. FREE Seminar-Click Here to Pre-Register!

Winning Your Share: How Local Business Can Get Involved in Technology. (MS4)

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When: 
November 6, 2014 - 2:00pm - 3:00pm
Where: 
Las Vegas Convention Center, Upper North Hall, N254
Presented by: Tim Odom, AAM USA Inc. FREE Seminar-Click Here to Pre-Register!

Have You Asked Your Customer to Marry You? (Are you really engaged?) (CS5)"

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When: 
November 6, 2014 - 2:00pm - 3:00pm
Where: 
Las Vegas Convention Center, Upper North Hall, N256
Presented by: Nancy Friedman, Telephone Doctor. FREE Seminar-Click Here to Pre-Register!

SCRS Repairer Driven Education: RDE11 - Customer Service Manager Training $

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When: 
November 6, 2014 - 3:00pm - 5:00pm
Where: 
Las Vegas Convention Center, Upper North Hall, N235-N237
SCRS REPAIRER DRIVEN EDUCATION (RDE) series will feature seminar offerings. Each of the courses has been individually selected or crafted by SCRS because the content specifically focuses on issues and information that are relevant to collision repair professionals operating in today’s marketplace, and appeals to the diverse array of marketplace perspectives that exist within the collision repair industry. RDE11 - Customer Service Manager Training Presented by Steve Trapp, Axalta Coating Systems This presentation will prepare the attendee to be aware of the processes taught to a CSR to train them to fill that role in a collision repair center. The course will review the pre-repair, during repair and post repair roles the CSR could or might fulfill. Attendees will learn: 1. To understand the pre-repair role of the CSR - phone or in person greeting, gathering information, transitioning, unsold estimate follow-up, scheduling and check-in. 2.

SCRS Repairer Driven Education: RDE12 - Getting Paid For Investing in Facility, Equipment and Training

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When: 
November 6, 2014 - 3:00pm - 5:00pm
Where: 
Las Vegas Convention Center, Upper North Hall, N239-N241
SCRS REPAIRER DRIVEN EDUCATION (RDE) series will feature seminar offerings. Each of the courses has been individually selected or crafted by SCRS because the content specifically focuses on issues and information that are relevant to collision repair professionals operating in today’s marketplace, and appeals to the diverse array of marketplace perspectives that exist within the collision repair industry. RDE12 - Getting Paid For Investing in Facility, Equipment and Training Presented by Tim Ronak, AkzoNobel Automotive and Aerospace Coatings Repairers are facing significant additional tooling and training to repair modern vehicle construction materials and technology. This session will look at the shrinking Labor GP% due to additional costs of investment in equipment, facility and training. Strategies will be explored to understand the mechanisms at your disposal to offset these rising business costs to justify a return on that capital expenditure. 1.

SCRS Repairer Driven Education: RDE10 - Managing Online Reviews - How Your Reputation Hangs Precariously In the Balance

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When: 
November 6, 2014 - 3:00pm - 5:00pm
Where: 
Las Vegas Convention Center, Upper North Hall, N231-N233
SCRS REPAIRER DRIVEN EDUCATION (RDE) series will feature seminar offerings. Each of the courses has been individually selected or crafted by SCRS because the content specifically focuses on issues and information that are relevant to collision repair professionals operating in today’s marketplace, and appeals to the diverse array of marketplace perspectives that exist within the collision repair industry. RDE10 - Managing Online Reviews - How Your Reputation Hangs Precariously In the Balance Presented by Mark Claypool, Optima Automotive You’ve worked hard to earn your good reputation, but it can all be lost in a single incident. In today's electronic communications world nothing is secret, especially when things don't go quite right, or when unreasonable people decide to try and stick it to you with bad reviews. You simply MUST be paying attention.

Global Impact of Off-Road Culture. (SS5)

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When: 
November 6, 2014 - 3:00pm - 4:00pm
Where: 
Las Vegas Convention Center, Upper North Hall, N258
Off-roading is multi-billion dollar global culture. We are going to put together a panel of off-road experts and show the connection between the culture and selling product. Panelists: Matt Martelli, Mad Media; Robby Gordon, Speed Energy Super Trucks; Dave Cole, King of Hammers. FREE Seminar-Click Here to Pre-Register!

Content Marketing in Cyberspace: Drawing an Audience that Matters. (MS5)

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When: 
November 6, 2014 - 3:00pm - 4:00pm
Where: 
Las Vegas Convention Center, Upper North Hall, N252
Every day, millions of people logon to the Internet. Do you think they’re looking for you? No! They’re looking for information, ideas…content that will help them fulfil a desire or solve a problem. Before a prospect ever sets foot in your shop…or someone else’s, they’ve thoroughly researched the products and services they’re considering and the places they might go to get them. If yours is going to be one of the shops they visit (in person or online), you’d better be one that had some dynamite content out there, and had it where they would see it. Whether on their desktop, laptop, tablet or smart phone, your prospects are looking at a screen more hours per day than they sleep! If you want to cut through the clutter they’re exposed to, you have to post useful content that will show up in the right places and at the right time.

SCRS Repairer Driven Education: RDEPARTY14 - SCRS RDE SKY VILLA AFTER-PARTY

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When: 
November 6, 2014 - 9:00pm - November 7, 2014 - 12:00am
Where: 
Las Vegas Hotel, Sky Villa Suite
SCRS REPAIRER DRIVEN EDUCATION (RDE) series will feature seminar offerings. Each of the courses has been individually selected or crafted by SCRS because the content specifically focuses on issues and information that are relevant to collision repair professionals operating in today’s marketplace, and appeals to the diverse array of marketplace perspectives that exist within the collision repair industry. RDEPARTY14 - SCRS' RDE SKY VILLA AFTER-PARTY After a long and fulfilling week of traversing booths on the show floor, and attending educational classes to better your business, you’ve earned a remarkable evening of luxury, Las Vegas style! Located in the famed LVH Sky Villa suites at the LVH Hotel, this after-hours event gives you the opportunity to relax and network with with some of the collision industry’s most influential leaders and educators, all while taking in the views of Las Vegas in some of the most recognized high-roller suites in the city.

SCRS Repairer Driven Education: RDFree5 - FREE SESSION - Aluminum 2014 and Beyond

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When: 
November 7, 2014 - 10:00am - 10:45am
Where: 
Las Vegas Convention Center, North Hall, SCRS Collision Repair & Refinish Stage
SCRS REPAIRER DRIVEN EDUCATION (RDE) series will feature seminar offerings. Each of the courses has been individually selected or crafted by SCRS because the content specifically focuses on issues and information that are relevant to collision repair professionals operating in today’s marketplace, and appeals to the diverse array of marketplace perspectives that exist within the collision repair industry. RDFree5 - FREE SESSION - Aluminum 2014 and Beyond Presented by Ken Boylan, Chief Automotive Technologies FREE seminar; Pre-registration is required. Click here to register for the SCRS Repairer Driven Education (RDE) series. For more information, visit the SCRS RDE website.

SCRS Repairer Driven Education: RDFree6 - FREE SESSION - 3.5 VOC Solvent borne Basecoat Technology-a Viable Alternative to Waterborne Basecoats for Collision Repair

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When: 
November 7, 2014 - 11:00am - 11:45am
Where: 
Las Vegas Convention Center, North Hall, SCRS Collision Repair & Refinish Stage
SCRS REPAIRER DRIVEN EDUCATION (RDE) series will feature seminar offerings. Each of the courses has been individually selected or crafted by SCRS because the content specifically focuses on issues and information that are relevant to collision repair professionals operating in today’s marketplace, and appeals to the diverse array of marketplace perspectives that exist within the collision repair industry. RDFree6 - FREE SESSION - 3.5 VOC Solvent borne Basecoat Technology-a Viable Alternative to Waterborne Basecoats for Collision Repair Presented by Bruce Williams, Axalta Coating Systems FREE seminar; Pre-registration is required. Click here to register for the SCRS Repairer Driven Education (RDE) series. For more information, visit the SCRS RDE website.

SCRS Repairer Driven Education: RDE13 - Are You Really Repair Planning or Just Estimating?

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When: 
November 7, 2014 - 12:30pm - 2:30pm
Where: 
Las Vegas Convention Center, Upper North Hall, N231-N233
SCRS REPAIRER DRIVEN EDUCATION (RDE) series will feature seminar offerings. Each of the courses has been individually selected or crafted by SCRS because the content specifically focuses on issues and information that are relevant to collision repair professionals operating in today’s marketplace, and appeals to the diverse array of marketplace perspectives that exist within the collision repair industry. RDE13 - Are You Really Repair Planning or Just Estimating? Presented by Scott Wheeler, AkzoNobel Automotive and Aerospace Coatings This session focuses on what is required to create and sustain a consistent repair planning/blueprinting process. Many repair facility operators believe they have mastered the process, yet are plagued by last minute delays and additional supplements. During this session participants will learn how to implement the culture, process, position responsibilities and scorekeeping that will sustain repair planning success. Objectives: 1.

SCRS Repairer Driven Education: RDE14 - “Got Brand?” - Building an Effective Brand Strategy

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When: 
November 7, 2014 - 12:30pm - 2:30pm
Where: 
Las Vegas Convention Center, Upper North Hall, N235-N237
SCRS REPAIRER DRIVEN EDUCATION (RDE) series will feature seminar offerings. Each of the courses has been individually selected or crafted by SCRS because the content specifically focuses on issues and information that are relevant to collision repair professionals operating in today’s marketplace, and appeals to the diverse array of marketplace perspectives that exist within the collision repair industry. RDE14 - “Got Brand?” - Building an Effective Brand Strategy Presented by Dominic Brusco, PPG Industries; Audrey Nass, PPG Industries; Bruce MacKenzie, PPG Industries Building an effective brand strategy begins by defining what a “brand” is and what it is not. The session will focus on the importance of customer experience, employee engagement, online image and community involvement in building an effective brand strategy. The session will detail the key elements of building a brand and driving the strategy. 1. Defining the key elements of an effective brand and brand strategy. 2.

SCRS Repairer Driven Education: RDE15 - Effective hiring, Discipline & Termination - Managing the Entitlement Generation

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When: 
November 7, 2014 - 12:30pm - 2:30pm
Where: 
Las Vegas Convention Center, Upper North Hall, N239-N241
SCRS REPAIRER DRIVEN EDUCATION (RDE) series will feature seminar offerings. Each of the courses has been individually selected or crafted by SCRS because the content specifically focuses on issues and information that are relevant to collision repair professionals operating in today’s marketplace, and appeals to the diverse array of marketplace perspectives that exist within the collision repair industry. RDE15 - Effective hiring, Discipline & Termination - Managing the Entitlement Generation Presented by Cory King, Fine, Boggs & Perkins LLP Human resources problems and employment-related lawsuits/claims are among the biggest drains on the financial health of employers. Shop owners cannot stop disgruntled employees from being disruptive, making claims and filing lawsuits, but they certainly can put themselves in a position to maintain control of their shops and WIN lawsuits.
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