Customer Service & Sales: Have You Asked Your Customer to Marry You? (Are you really engaged?) (CS5)

November 6, 2014 - 2:00pm - 3:00pm
Las Vegas Convention Center, Upper North Hall, N256

Presented by: Nancy Friedman, Telephone Doctor

Companies spend big bucks to make their phones ring and attract customers to their business. If those contacts aren’t handled just right, all that money is wasted. Nancy Friedman packs this session with her unique insights and techniques to ensure you never waste another dollar of your marketing budget. This is a custom program …think of it as a...“poor man’s Jeopardy.” Like the game show, the audience gets to pick a “nugget,” and then the fun begins! There’s even a daily double! An audience favorite! With  interactive fun and useful content, that will keep you laughing and learning throughout the session, this keynote program is a “Nancy favorite” too, because it’s different every time. A frequent speaker at SEMA, Nancy’s love affair with the automotive industry is a benefit for all who hear her speak. She’ll take you from the phone the appointment..from the visit to the sale. Don’t miss this unique presentation by one of our favorite SEMA speakers.